Order & Shipping Information


  • All Sullivans orders are processed and shipped from our home base in Sioux Falls, South Dakota.
  • We cannot cancel or edit orders once the order has begun to process.
  • Shipping fees are non-refundable.


  • Please note orders may take up to 3-5 business days to be processed once the order has been received.
  • Once your order has been processed, please allow up to 5-7 business days for standard ground shipping.
  • All orders placed on weekends, holidays, and/or during flash sales may require additional processing time.
  • If an unforeseen delivery delay occurs, we will do our best to notify you in advance, however we do not provide monetary compensation for late delivery.
  • Standard shipping for every order shipping to the lower 48 states is $9.99. Orders over $50 ship to the lower 48 states for free.
  • Standard shipping to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands or Canada is as follows:.
    • Order totals of $0-$50 ship for $19.99.
    • Order totals over $50 ship for $29.99.


It is important to double check your address information when placing an order. Please ensure your billing address is the same address connected to your credit card. If your billing information does not match your order it will not be processed.


If you are not happy with your Sullivans purchase, we will accept a return within 14 days of delivery for a refund of the product price with a proof of purchase from SullivansHomeDecor.com. We will accept the return of items that are in new, unused condition, with original tags attached, packing slip or order confirmation and all original packaging and other components included.

Personalized items, clearance merchandise, and any items marked as ‘FINAL SALE’ are not eligible for return.

We reserve the right to refuse any return item that is past thirty (30) days from the date of purchase.

Sullivans only refunds shipping charges for damaged orders. All other shipping charges are non-refundable.


We accept the following forms of payment: Visa, MasterCard, American Express, and Discover.

At this time, we do not accept prepaid gift cards or international credit cards as a form of payment. If you attempt to use this form of payment your order will not be processed.


If your recent purchase goes on sale, Sullivans offers a one-time price adjustment on full price merchandise within three (3) days of the date of purchase